Wesley Highland Manor
Category: Nursing Home
3549 Norriswood
Memphis, TN 38111
(901) 325-7820

Nursing Home

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Details

Resident Capacity:165

Costs

PRICES MAY INCREASE. PLEASE CALL FOR MOST CURRENT INFORMATION.
Reimbursement:Medicaid

CMS Inspection Results

The Center for Medicare & Medcaid Services (CMS) contracts with each state to conduct inspections once every 9-15 months to assure that certified facilities meet the minimum Medicare and Medicaid quality and performance standards.

  • 09/19/2007 Health Survey for Wesley Highland Manor
Administration
DeficiencyScopeLevel of Harm
Keep accurate and appropriate medical records. Widespread Minimal harm or potential for actual harm
Give or get x-rays and other tests to meet the needs of residents. Isolated Minimal harm or potential for actual harm
Give or get lab tests to meet the needs of residents. Isolated Minimal harm or potential for actual harm
Have licensed, certified, or registered staff to give needed services. Isolated Minimal harm or potential for actual harm
Environmental
DeficiencyScopeLevel of Harm
Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. Pattern Minimal harm or potential for actual harm
Make sure that staff members wash their hands when needed. Isolated Minimal harm or potential for actual harm
Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
Mistreatment
DeficiencyScopeLevel of Harm
Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary
DeficiencyScopeLevel of Harm
Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
offer Flu or Pneumococal vaccine to some residents. Pattern Minimal harm or potential for actual harm
Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm

 

  • 09/17/2007 Fire Safety Survey for Wesley Highland Manor
Electrical
DeficiencyScopeLevel of Harm
properly installed electrical wiring and equipment. Widespread Minimal harm or potential for actual harm
Emergency Plans and Fire Drills
DeficiencyScopeLevel of Harm
record of quarterly fire drills for each shift under varying conditions. Isolated Minimal harm or potential for actual harm

 

  • 11/29/2006 Health Survey for Wesley Highland Manor
Environmental
DeficiencyScopeLevel of Harm
Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
Mistreatment
DeficiencyScopeLevel of Harm
Keep each resident free from physical restraints, unless needed for medical treatment. Pattern Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Give each resident care and services to get or keep the highest quality of life possible. Pattern Minimal harm or potential for actual harm

 

  • 11/28/2006 Fire Safety Survey for Wesley Highland Manor
Electrical
DeficiencyScopeLevel of Harm
properly installed electrical wiring and equipment. Isolated Minimal harm or potential for actual harm
Smoke Compartmentation and Control
DeficiencyScopeLevel of Harm
walls or barriers that prevent smoke from passing through and would resist fire for at least one hour. Isolated Minimal harm or potential for actual harm

 

  • 10/26/2005 Health Survey for Wesley Highland Manor
Administration
DeficiencyScopeLevel of Harm
Train all employees on what to do in an emergency. Pattern Minimal harm or potential for actual harm
Environmental
DeficiencyScopeLevel of Harm
Keep safe, clean and homelike surroundings. Pattern Minimal harm or potential for actual harm
Make sure that the nursing home area is free of dangers that cause accidents. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary
DeficiencyScopeLevel of Harm
Make sure that the attending doctor orders special diets. Pattern Minimal harm or potential for actual harm
Pharmacy Service
DeficiencyScopeLevel of Harm
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Isolated Actual harm
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Actual harm
Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. Pattern Minimal harm or potential for actual harm
Give professional services that follow each resident's written care plan. Pattern Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Pattern Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm

 

  • 10/24/2005 Fire Safety Survey for Wesley Highland Manor
Corridor Walls and Doors
DeficiencyScopeLevel of Harm
corridor and hallway doors that block smoke. Isolated Minimal harm or potential for actual harm
Electrical
DeficiencyScopeLevel of Harm
properly installed electrical wiring and equipment. Isolated Minimal harm or potential for actual harm
Emergency Plans and Fire Drills
DeficiencyScopeLevel of Harm
record of quarterly fire drills for each shift under varying conditions. Isolated Minimal harm or potential for actual harm
Exits and Egress
DeficiencyScopeLevel of Harm
corridors or aisles that are unobstructed and are at least 8 feet in width. Isolated Minimal harm or potential for actual harm
Medical Gases and Anesthetizing Areas
DeficiencyScopeLevel of Harm
proper medical gas storage and administration areas. Isolated Minimal harm or potential for actual harm
Vertical Openings
DeficiencyScopeLevel of Harm
exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors. Isolated Minimal harm or potential for actual harm

 

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