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WEST HILLS HEALTH & REHABILITATION CENTER
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812060428
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Details
Costs
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CMS Inspection Results
The Center for Medicare & Medcaid Services (CMS) contracts with each state to conduct inspections once every 9-15 months to assure that certified facilities meet the minimum Medicare and Medicaid quality and performance standards.
- 06/18/2007 Health Survey for WEST HILLS HEALTH & REHABILITATION CENTER
| Environmental | ||
| Deficiency | Scope | Level of Harm |
| Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm |
| Pharmacy Service | ||
| Deficiency | Scope | Level of Harm |
| 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. | Isolated | Minimal harm or potential for actual harm |
| Quality Care | ||
| Deficiency | Scope | Level of Harm |
| Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Minimal harm or potential for actual harm |
| Resident Assessment | ||
| Deficiency | Scope | Level of Harm |
| Make sure that doctors visit residents regularly, as required. | Pattern | Potential for minimal harm |
| Resident Rights | ||
| Deficiency | Scope | Level of Harm |
| Provide care in a way that keeps or builds each resident's dignity and self respect. | Pattern | Minimal harm or potential for actual harm |
| Provide services to meet the needs and preferences of each resident. | Isolated | Minimal harm or potential for actual harm |
- 06/13/2007 Fire Safety Survey for WEST HILLS HEALTH & REHABILITATION CENTER
| Emergency Plans and Fire Drills | ||
| Deficiency | Scope | Level of Harm |
| did not have a written emergency evacuation plan. | Widespread | Minimal harm or potential for actual harm |
| record of quarterly fire drills for each shift under varying conditions. | Widespread | Minimal harm or potential for actual harm |
- 05/16/2006 Fire Safety Survey for WEST HILLS HEALTH & REHABILITATION CENTER
| Corridor Walls and Doors | ||
| Deficiency | Scope | Level of Harm |
| corridor and hallway doors that block smoke. | Widespread | Minimal harm or potential for actual harm |
| Exits and Egress | ||
| Deficiency | Scope | Level of Harm |
| exits that are accessible at all times. | Isolated | Minimal harm or potential for actual harm |
| Miscellaneous | ||
| Deficiency | Scope | Level of Harm |
| fire safety features required by current fire safety codes. | Widespread | Minimal harm or potential for actual harm |
- 05/15/2006 Health Survey for WEST HILLS HEALTH & REHABILITATION CENTER
| Environmental | ||
| Deficiency | Scope | Level of Harm |
| Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm |
| Mistreatment | ||
| Deficiency | Scope | Level of Harm |
| Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | Isolated | Minimal harm or potential for actual harm |
- 03/04/2005 Health Survey for WEST HILLS HEALTH & REHABILITATION CENTER
| Administration | ||
| Deficiency | Scope | Level of Harm |
| Give or get lab tests to meet the needs of residents. | Pattern | Minimal harm or potential for actual harm |
| Get services outside the nursing home that meet professional standards. | Isolated | Minimal harm or potential for actual harm |
| Quality Care | ||
| Deficiency | Scope | Level of Harm |
| Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Minimal harm or potential for actual harm |
| Resident Assessment | ||
| Deficiency | Scope | Level of Harm |
| Make a complete assessment that covers all questions for areas that are listed in official regulations. | Pattern | Minimal harm or potential for actual harm |
| Resident Rights | ||
| Deficiency | Scope | Level of Harm |
| Allow residents to easily see the results of the nursing home's most recent survey. | Pattern | Potential for minimal harm |
All reviews provided by consumers
Posted by:
Adult Child Posted on:
06/08/2008
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Relationship to this provider?
My loved one stayed here -
Q. Your overall impressions of this provider?
A. My father’s orderly signed his name that he was turned while he was sleeping. When my father saw the chart and his signature had been forged, he asked the orderly if he signed his name and he said, "What else was I supposed to do, you were sleeping" and stormed off. He was later fired. We have a complaint against the administrator, Kevin Wall, and since the incident, the administrator's wife is now caring for my father. Which makes no sense and I believe she conflicts with the complaint. Kevin Wall does not feel the same way. In fact he treated me with no respect when I complained about his wife caring for him, instead he stuck up for his wife and said there wasn’t an issue with her assisting my father. I feel his wife has been unable to provide unbiased care for my father knowing there is a complaint against her husband specifically from him. She has been attacking him verbally and saying very condescending remarks about his lupus disease and his Christian faith. He is stuck in a bed and has to listen to her talk down to him. She told my father that prayer does not work, knowing he is a spiritual man. This not only hurts him, but hurts our family as well. I feel the administrator and his wife are unable to care for people whose minds are still coherent because they are very unprofessional in their day to day operation. -
Q. Would you recommend this care provider?
A. No
Scorecard
| Overall | (1.0/5) | |
| Quality of Care | (1/5) | |
| Staff | (1/5) | |
| Cleanliness | (1/5) | |
| Aesthetics | (1/5) | |
| Rooms | (1/5) | |
| Activities | (1/5) | |
| Food | (1/5) |
All reviews provided by consumers
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