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HERITAGE HALL WEST

Category: Nursing Home

61 COOPER ST PO BOX 325
AGAWAM, MA 01001
Medicare, Medicaid  
Capacity: 164 beds  
CMS Rating:   

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Heritage Hall West Details

Resident Capacity:164

Heritage Hall West Costs

Reimbursement:Medicare, Medicaid

CMS Inspection Results for HERITAGE HALL WEST

The Center for Medicare & Medcaid Services (CMS) contracts with each state to conduct inspections once every 9-15 months to assure that certified facilities meet the minimum Medicare and Medicaid quality and performance standards.

  • 11/03/2008 Health Survey for HERITAGE HALL WEST
Environmental
DeficiencyScopeLevel of Harm
Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
Pharmacy Service
DeficiencyScopeLevel of Harm
Make sure that residents are safe from serious medication errors. Isolated Minimal harm or potential for actual harm
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Actual harm
Give professional services that follow each resident's written care plan. Pattern Minimal harm or potential for actual harm
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm
Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Make sure that each resident gets help to keep vision and hearing. Isolated Minimal harm or potential for actual harm
Make sure that each resident's nutritional needs were met. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Pattern Minimal harm or potential for actual harm
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Check and update (if needed) each resident's assessment every 3 months. Isolated Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm
Let the resident refuse treatment or refuse to take part in an experiment. Isolated Minimal harm or potential for actual harm

 

  • 09/20/2007 Health Survey for HERITAGE HALL WEST
Quality Care
DeficiencyScopeLevel of Harm
Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Do a new assessment after any major change in a resident's physical or mental health. Pattern Minimal harm or potential for actual harm
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Pattern Minimal harm or potential for actual harm
Check and update (if needed) each resident's assessment every 3 months. Isolated Minimal harm or potential for actual harm
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Let the resident refuse treatment or refuse to take part in an experiment. Isolated Minimal harm or potential for actual harm

 

  • 08/24/2006 Fire Safety Survey for HERITAGE HALL WEST
Building Service Equipment
DeficiencyScopeLevel of Harm
heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Isolated Minimal harm or potential for actual harm
Fire Alarm Systems
DeficiencyScopeLevel of Harm
a fire alarm system that can be heard throughout the facility. Widespread Potential for minimal harm
Vertical Openings
DeficiencyScopeLevel of Harm
proper stairway enclosures and vertical shafts. Isolated Minimal harm or potential for actual harm

 

  • 07/25/2006 Health Survey for HERITAGE HALL WEST
Quality Care
DeficiencyScopeLevel of Harm
Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Check and update (if needed) each resident's assessment every 3 months. Isolated Minimal harm or potential for actual harm
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Isolated Minimal harm or potential for actual harm
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Let the resident refuse treatment or refuse to take part in an experiment. Isolated Minimal harm or potential for actual harm

 


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