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DELAWARE VETERANS HOMECategory: Nursing Home100 DELAWARE VETERAN'S DRIVEMILFORD, DE 19963  Medicare, Medicaid  Capacity: 120 beds CMS Rating:  Contact DELAWARE VETERANS HOME |
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CMS Inspection Results for DELAWARE VETERANS HOME
The Center for Medicare & Medcaid Services (CMS) contracts with each state to conduct inspections once every 9-15 months to assure that certified facilities meet the minimum Medicare and Medicaid quality and performance standards.
- 06/02/2008 Health Survey for DELAWARE VETERANS HOME
| Administration | ||
| Deficiency | Scope | Level of Harm |
| Set up or keep a group of people to review and ensure quality. | Widespread | Minimal harm or potential for actual harm |
| Hire nurse aides who have shown that they are skilled and care for residents safely on-the-job. | Pattern | Minimal harm or potential for actual harm |
| Give or get lab tests to meet the needs of residents. | Isolated | Minimal harm or potential for actual harm |
| Choose a doctor to be the medical director. | Isolated | Minimal harm or potential for actual harm |
| Environmental | ||
| Deficiency | Scope | Level of Harm |
| Have a program to keep infection from spreading. | Pattern | Minimal harm or potential for actual harm |
| Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm |
| Make sure that staff members wash their hands when needed. | Isolated | Minimal harm or potential for actual harm |
| Have enough outside airflow. | Pattern | Potential for minimal harm |
| Provide at least one room to use as a dining room and for activities, that is a good size, with good lighting, airflow and furniture. | Pattern | Potential for minimal harm |
| Make sure there is a program to prevent/deal with mice, insects, or other pests. | Pattern | Potential for minimal harm |
| Mistreatment | ||
| Deficiency | Scope | Level of Harm |
| Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | Pattern | Minimal harm or potential for actual harm |
| 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Pattern | Minimal harm or potential for actual harm |
| Keep each resident free from physical restraints, unless needed for medical treatment. | Isolated | Minimal harm or potential for actual harm |
| Nutrition and Dietary | ||
| Deficiency | Scope | Level of Harm |
| Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. | Pattern | Minimal harm or potential for actual harm |
| Store, cook, and give out food in a safe and clean way. | Pattern | Minimal harm or potential for actual harm |
| Provide special eating equipment and utensils for each resident who needs them. | Isolated | Minimal harm or potential for actual harm |
| Pharmacy Service | ||
| Deficiency | Scope | Level of Harm |
| 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. | Isolated | Minimal harm or potential for actual harm |
| Quality Care | ||
| Deficiency | Scope | Level of Harm |
| Give each resident enough fluids to keep them healthy and prevent dehydration. | Isolated | Actual harm |
| Give each resident care and services to get or keep the highest quality of life possible. | Isolated | Minimal harm or potential for actual harm |
| Give professional services that meet a professional standard of quality. | Isolated | Minimal harm or potential for actual harm |
| Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. | Isolated | Minimal harm or potential for actual harm |
| Resident Assessment | ||
| Deficiency | Scope | Level of Harm |
| Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | Isolated | Minimal harm or potential for actual harm |
| Resident Rights | ||
| Deficiency | Scope | Level of Harm |
| Provide care in a way that keeps or builds each resident's dignity and self respect. | Pattern | Minimal harm or potential for actual harm |
DELAWARE VETERANS HOME Reviews (1)
All reviews provided by consumers
Posted by:
Other Concerned Individual Posted on:
07/17/2008
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Relationship to this provider?
I visited this facility -
Q. Your overall impressions of this provider?
A. Most recent complaint survey was alarming! Why is this overstaffed,(management) understaffed,)direct care providers,only half full after more than a year of operation? I would not under any circumstance place a loved one there, although they have a waiting list that would fill all of the currently available beds. -
Q. Would you recommend this care provider?
A. No
Scorecard
| Overall | (2.7/5) | |
| Quality of Care | (1/5) | |
| Staff | (1/5) | |
| Cleanliness | (4/5) | |
| Aesthetics | (3/5) | |
| Rooms | (5/5) | |
| Activities | (2/5) | |
| Food | (3/5) |
All reviews provided by consumers
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