Comfort Keepers' owner and staff treat each of their clients as if they were family members. When one client was at an assisted living facility for respite, and discovered he needed new pajamas, Comfort Keepers readily provided a pair. Later, when the same client suffered a stroke and went to the hospital, Comfort Keepers' owner stayed with him until his family arrived. The agency matches clients with caregivers based on compatible personalities. All caregivers undergo credit checks before they are hired.