Atria Montego Heights

Category: Assisted/Alzheimer's Lvg

1400 Montego
Walnut Creek, CA 94598
Capacity: 150  
Starting at $2,795  

Contact Atria Montego Heights

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(2.4/5 based on 4 consumer reviews)

Atria Montego Heights Description

At Atria Montego Heights, you’ll find an active, carefree lifestyle. A diverse social calendar encourages activity through live entertainment, regular sightseeing outings and continuing education classes. Lovely walking paths and a koi pond give you a quiet place to relax and enjoy the outdoors.

Atria Montego Heights offers the following services:

  • Staff available 24 hours a day
  • Choice of apartments
  • Anytime Café
  • Full-time director of events and activities
  • Emergency call system in every apartment
  • Daily restaurant-style meals
  • Housekeeping services
  • Medication assistance
  • Scheduled transportation
Rates start at $2,795

Atria Senior Living Group, the nation’s fourth largest assisted living owner-operator, provides respectful, quality care that helps more than 14,000 older people live life to the fullest. Atria communities are not nursing homes; rather, they are active communities where seniors can get the care they need to live as independently as possible. At the heart of Atria’s approach is our belief that superior care depends on running a superior business. That’s why Atria has developed some of the industry’s most stringent measurement tools and comprehensive training protocols. To find out more log on to www.atriamontegoheights.com


Atria Montego Heights Details

Year Built:1979
Year Remodeled:2003
Current Mgmt. Since:2003
No. of Floors:4
Resident Capacity:150

Atria Montego Heights Special Accomodations

Mild Dementia Care Provided: Yes
Diets Accommodated:Diabetic, Low-fat, Low Salt
Proximity to Emergency Svcs.:Under 8 miles
Nearby Shopping and Entertainment:Yes
Pets:Some allowed

Atria Montego Heights Staff

Nurse/LVN/LPN:40 hours/week, On-call 24/7
Caregiver Training:Dementia, Ethics, Family Communication, Patient Transfers
Principal Staff Language(s):English
Language(s) Spoken:Spanish, Tagalog

Atria Montego Heights Features

Facility Features:Activities/Recreation, Beauty/Barber Shop ($), Chapel Services, Facility Parking, Guest Meals ($), Outside Patio/Gardens, Overnight Guest Room ($), Private Dining Room, Room Service ($), Transportation to MD Appointments ($), Personal Outings ($), Scheduled Outings
Room Features:Cable TV Ready ($), Emergency Call System, Furnished, Grab Bars, Kitchenette, Telephone Ready ($), Temperature Controls

Atria Montego Heights Costs

Studio Apt.: $2,495-$2,695/month
One Bedroom Apt.:$3,395-$3,595/month, double occupancy add $850
Costs of Care:$255-$1,600/month based on individual need
Rate Increase:Annually
Reimbursement:Private pay
Entrance Fee: $2,000
Security Deposit:$500
Pet Deposit: $50/month

Atria Montego Heights Reviews (4)

All reviews provided by consumers

Posted by:
Adult Child
Posted on:
07/06/2009
  • Relationship to this provider?
    My loved one stayed here
  • Q. Your overall impressions of this provider?
    A. My loved one recently was a long term resident at this facility until a few weeks ago when I decided to relocate them to another facility where they would receive better care, their needs be listened to and timely/accurate medication management. Unfortunately, the quality of food and services has gone from great to very poor, in my estimation, since they initially took residency here a few years ago. The executive management group seems difficult to talk with let along they act on various concerns. My loved one has also experienced numerous thefts of personal items. Relocating to another living facility is often difficult for seniors who have become well established with friendships. If the facility were better maintained, cleaned up and cared for as well as overall services improved, then they would have stayed here. The food especially isn't heart or diabetic friendly and very poorly stocked when they promise a snack is always available. I truely wish this facility the best.
  • Q. Would you recommend this care provider?
    A. No
Inappropriate?

Scorecard

Overall
(0.0/5)

Posted by:
Family Friend/relative
Posted on:
12/20/2008
  • Relationship to this provider?
    My loved one stayed here
  • Q. Your overall impressions of this provider?
    A. My loved one lived here for several years until just a couple of months ago, Oct, 2008. She left because they have had such a high turnover rate in the management staff that everything has just gone to pot. The dining room doesnt provide good food for low sodium diets as well as they continue to run out of food for the second seating. The new dining room supervisor isnt willing to listen to the needs of the residents and continues to serve low quality food. The residents are afraid of complaining because they dont want another jack up in their rent. My mom knows of several residents who just moved there this year whose rates are already increasing another 8%. The front desk people are always sharp and don't want to listen to the needs of the residents. Plus, the place is never warm when it should be warm and during the summer the temperatures in the 3rd and 4th floor apartments aren't adequately air conditioned - in fact, they have to often leave the apt. doors open just to get some kind of cooling. The place is just a total mess and no one wants to listen or when you try to contact their corporate offices in Kentucky, they never return your calls or refer you back to the managers.
    They don't offer much in the way of outside trips and only have one driver who seems to give their all but has no backup.
    I would highly recommend not putting your loved one here unless you just dont have any other place to put them. Parking is non-existent.
    The grounds need improving because every chair, table, etc. is either very dirty or worn.
    Would check out many other newer places in the area if you can.
  • Q. Would you recommend this care provider?
    A. No
Inappropriate?

Scorecard

Overall
(0.0/5)

Posted by:
Adult Child
Posted on:
10/05/2008
  • Relationship to this provider?
    My loved one used this service
  • Q. Your overall impressions of this provider?
    A. My dad has lived here for 3 plus years. He enjoys the many activities and other males living here. He can participate in outings, games, and especially doing things with the other men here. The food is excellent, care givers are kind and understanding to his every need and the managers always try to help solve any problem immediately. I highly recomment Montego Hts to others seeking a place for their parent or parents to live. There seems to be a warm loving atmosphere here where one can enjoy either being alone or with others. The rooms are also nice and spacious. I don't know how I would take care of dad if it weren't for this nice place
  • Q. Would you recommend this care provider?
    A. Yes
Inappropriate?

Scorecard

Overall
(5.0/5)
Quality of Care
(5/5)
Staff
(5/5)
Cleanliness
(5/5)
Aesthetics
(5/5)
Rooms
(5/5)
Activities
(5/5)
Food
(5/5)

Posted by:
Family Friend/relative
Posted on:
09/29/2008
  • Relationship to this provider?
    My loved one stayed here
  • Q. Your overall impressions of this provider?
    A. An older facility with much grace and charm. My loved one has been living here for the past 4 years and continues to enjoy the friendly staff, the attention of the caregivers and the excellent dining service & food. Every attempt seems to be made to bring comfort, activities and interest to my loved one. Especially enjoyed are the weekend rides and the activities throughout the week.

    They listen to my loved ones needs and try to serve her in every way possible. I highly recommend this home away from home that provides better care for my loved one that I could provide.
  • Q. Would you recommend this care provider?
    A. Yes
Inappropriate?

Scorecard

Overall
(4.7/5)
Quality of Care
(5/5)
Staff
(5/5)
Cleanliness
(4/5)
Aesthetics
(4/5)
Rooms
(5/5)
Activities
(5/5)
Food
(5/5)
All reviews provided by consumers

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