Institute on Aging provides mental health and cognitive assessments of its clients as well as individualized psychotherapy support. Group psychotherapy support is also available. IOA specializes in dementia care. An arts program is offered for an additional rate. Continuous homecare maintenance and follow-up are staple services of Institute on Aging. Another service, the "friendship line," allows staff to check in with clients and provide telephone reassurance. IOA made their telephone number easy to memorize: the last four digits are 4111, as they consider themselves "the number one company on aging information.