DESERT HAVEN CARE CENTER

Category: Nursing Home

2645 EAST THOMAS ROAD
PHOENIX, AZ 85016
Medicare, Medicaid  
Capacity: 115 beds  
CMS Rating:   

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Desert Haven Care Center Details

Resident Capacity:115

Desert Haven Care Center Costs

Reimbursement:Medicare, Medicaid

CMS Inspection Results for DESERT HAVEN CARE CENTER

The Center for Medicare & Medcaid Services (CMS) contracts with each state to conduct inspections once every 9-15 months to assure that certified facilities meet the minimum Medicare and Medicaid quality and performance standards.

  • 06/19/2008 Fire Safety Survey for DESERT HAVEN CARE CENTER
Automatic Sprinkler Systems
DeficiencyScopeLevel of Harm
automatic sprinkler systems that have been maintained in working order. Isolated Minimal harm or potential for actual harm
Building Service Equipment
DeficiencyScopeLevel of Harm
properly protected cooking facilities. Isolated Minimal harm or potential for actual harm
Corridor Walls and Doors
DeficiencyScopeLevel of Harm
corridor and hallway doors that block smoke. Pattern Minimal harm or potential for actual harm
Electrical
DeficiencyScopeLevel of Harm
properly installed electrical wiring and equipment. Pattern Minimal harm or potential for actual harm
weekly inspections and monthly testing of generators. Widespread Potential for minimal harm
Emergency Plans and Fire Drills
DeficiencyScopeLevel of Harm
record of quarterly fire drills for each shift under varying conditions. Pattern Minimal harm or potential for actual harm
Exits and Egress
DeficiencyScopeLevel of Harm
exits that are accessible at all times. Pattern Minimal harm or potential for actual harm
Hazardous Area
DeficiencyScopeLevel of Harm
construction that can resist fire for one hour or an approved fire extinguishing system. Pattern Minimal harm or potential for actual harm
Illumination and Emergency Power
DeficiencyScopeLevel of Harm
properly located and lighted Exit signs. Pattern Minimal harm or potential for actual harm
Smoke Compartmentation and Control
DeficiencyScopeLevel of Harm
smoke barrier doors that can resist smoke for at least 20 minutes. Pattern Minimal harm or potential for actual harm

 

  • 06/13/2008 Health Survey for DESERT HAVEN CARE CENTER
Administration
DeficiencyScopeLevel of Harm
Set up or keep a group of people to review and ensure quality. Widespread Minimal harm or potential for actual harm
Choose a doctor to be the medical director. Widespread Minimal harm or potential for actual harm
Be administered in a way that leads to the highest possible level of well being for each resident. Widespread Minimal harm or potential for actual harm
Keep complete, dated lab records in the resident's file. Isolated Minimal harm or potential for actual harm
Quickly tell the resident's doctor the results of lab tests. Isolated Minimal harm or potential for actual harm
Keep accurate and appropriate medical records. Pattern Potential for minimal harm
Environmental
DeficiencyScopeLevel of Harm
Have a program to keep infection from spreading. Pattern Minimal harm or potential for actual harm
Keep all essential equipment working safely. Pattern Minimal harm or potential for actual harm
Provide bedrooms that don't allow residents to see each other when privacy is needed. Pattern Minimal harm or potential for actual harm
Put firmly secured handrails on each side of hallways. Isolated Minimal harm or potential for actual harm
Make sure that staff members wash their hands when needed. Isolated Minimal harm or potential for actual harm
Make sure that the nursing home area is free of dangers that cause accidents. Isolated Minimal harm or potential for actual harm
Keep safe, clean and homelike surroundings. Pattern Potential for minimal harm
Mistreatment
DeficiencyScopeLevel of Harm
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern Immediate jeopardy to resident health or safety
Protect residents from mistreatment, neglect, and/or theft of personal property. Pattern Immediate jeopardy to resident health or safety
Pharmacy Service
DeficiencyScopeLevel of Harm
Make sure that residents are safe from serious medication errors. Isolated Actual harm
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. Pattern Minimal harm or potential for actual harm
Properly mark drugs and other similar products. Isolated Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Give each resident care and services to get or keep the highest quality of life possible. Isolated Actual harm
Make sure that each resident's nutritional needs were met. Isolated Actual harm
Give or get special rehabilitation if in the patient's plan of care. Isolated Minimal harm or potential for actual harm
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated Minimal harm or potential for actual harm
Give the right treatment and services to residents who have mental or social problems adjusting. Isolated Minimal harm or potential for actual harm
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary. Isolated Minimal harm or potential for actual harm
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated Minimal harm or potential for actual harm
Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Isolated Minimal harm or potential for actual harm
Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Make a complete assessment that covers all questions for areas that are listed in official regulations. Pattern Minimal harm or potential for actual harm
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm
Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home. Isolated Minimal harm or potential for actual harm
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Pattern Potential for minimal harm
Resident Rights
DeficiencyScopeLevel of Harm
Have a private telephone available for use. Pattern Minimal harm or potential for actual harm
Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm
Honor all of the resident's rights as a resident of the nursing home and as a citizen or resident of the United States. Isolated Minimal harm or potential for actual harm

 

  • 07/30/2007 Fire Safety Survey for DESERT HAVEN CARE CENTER
Automatic Sprinkler Systems
DeficiencyScopeLevel of Harm
automatic sprinkler systems that have been maintained in working order. Isolated Minimal harm or potential for actual harm
Corridor Walls and Doors
DeficiencyScopeLevel of Harm
corridor and hallway doors that block smoke. Widespread Minimal harm or potential for actual harm
Electrical
DeficiencyScopeLevel of Harm
properly installed electrical wiring and equipment. Pattern Minimal harm or potential for actual harm
Fire Alarm Systems
DeficiencyScopeLevel of Harm
properly maintained smoke detectors. Widespread Minimal harm or potential for actual harm
Hazardous Area
DeficiencyScopeLevel of Harm
construction that can resist fire for one hour or an approved fire extinguishing system. Widespread Minimal harm or potential for actual harm
Illumination and Emergency Power
DeficiencyScopeLevel of Harm
properly located and lighted Exit signs. Widespread Minimal harm or potential for actual harm
proper backup exit lighting. Pattern Minimal harm or potential for actual harm
emergency lighting that can last at least 1 1/2 hours. Pattern Minimal harm or potential for actual harm
Medical Gases and Anesthetizing Areas
DeficiencyScopeLevel of Harm
proper medical gas storage and administration areas. Widespread Minimal harm or potential for actual harm

 

  • 07/20/2007 Health Survey for DESERT HAVEN CARE CENTER
Administration
DeficiencyScopeLevel of Harm
Train all employees on what to do in an emergency. Pattern Minimal harm or potential for actual harm
Environmental
DeficiencyScopeLevel of Harm
Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
Make sure that the nursing home area is free of dangers that cause accidents. Pattern Minimal harm or potential for actual harm
Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. Isolated Minimal harm or potential for actual harm
Mistreatment
DeficiencyScopeLevel of Harm
1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern Minimal harm or potential for actual harm
Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary
DeficiencyScopeLevel of Harm
Store, cook, and give out food in a safe and clean way. Pattern Minimal harm or potential for actual harm
Pharmacy Service
DeficiencyScopeLevel of Harm
Make sure that residents are safe from serious medication errors. Isolated Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm

 

  • 05/30/2006 Fire Safety Survey for DESERT HAVEN CARE CENTER
Automatic Sprinkler Systems
DeficiencyScopeLevel of Harm
automatic sprinkler systems that have been maintained in working order. Widespread Potential for minimal harm
an approved automatic sprinkler system connected to the fire alarm system. Pattern Potential for minimal harm
Corridor Walls and Doors
DeficiencyScopeLevel of Harm
corridor and hallway doors that block smoke. Pattern Potential for minimal harm
Electrical
DeficiencyScopeLevel of Harm
weekly inspections and monthly testing of generators. Pattern Potential for minimal harm
properly installed electrical wiring and equipment. Pattern Potential for minimal harm
Fire Alarm Systems
DeficiencyScopeLevel of Harm
properly maintained smoke detectors. Widespread Potential for minimal harm
Illumination and Emergency Power
DeficiencyScopeLevel of Harm
properly located and lighted Exit signs. Pattern Potential for minimal harm
Smoke Compartmentation and Control
DeficiencyScopeLevel of Harm
smoke barrier doors that can resist smoke for at least 20 minutes. Pattern Potential for minimal harm
Smoking Regulations
DeficiencyScopeLevel of Harm
posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed. Pattern Potential for minimal harm

 

  • 05/26/2006 Health Survey for DESERT HAVEN CARE CENTER
Administration
DeficiencyScopeLevel of Harm
Give or get lab tests to meet the needs of residents. Isolated Minimal harm or potential for actual harm
1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Pattern Potential for minimal harm
Environmental
DeficiencyScopeLevel of Harm
Have a program to keep infection from spreading. Pattern Minimal harm or potential for actual harm
Provide needed housekeeping and maintenance. Pattern Potential for minimal harm
Nutrition and Dietary
DeficiencyScopeLevel of Harm
Store, cook, and give out food in a safe and clean way. Pattern Minimal harm or potential for actual harm
Pharmacy Service
DeficiencyScopeLevel of Harm
1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. Isolated Actual harm
Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. Isolated Minimal harm or potential for actual harm
Properly mark drugs and other similar products. Isolated Minimal harm or potential for actual harm
Quality Care
DeficiencyScopeLevel of Harm
Give professional services that meet a professional standard of quality. Pattern Minimal harm or potential for actual harm
Give or get special rehabilitation if in the patient's plan of care. Pattern Minimal harm or potential for actual harm
Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable. Isolated Minimal harm or potential for actual harm
Resident Assessment
DeficiencyScopeLevel of Harm
Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Isolated Minimal harm or potential for actual harm
Resident Rights
DeficiencyScopeLevel of Harm
Provide care in a way that keeps or builds each resident's dignity and self respect. Pattern Minimal harm or potential for actual harm
Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm

 


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